Create seamless conversations between your marketing campaigns, shoppers, and support team.
Automatically create tickets in Gorgias from Klaviyo SMS campaigns, giving your agents the ability the reply to conversations across all channels in a single place with Shopify data.
By ensuring every question to your SMS campaigns gets a timely response, you’ll create happy customers and more opportunities for them to purchase.
This integration sends Gorgias data into Klaviyo, giving your marketing team the power to exclude customers with active support tickets from campaigns, win back upset customers, and create great promotional experiences that convert.
Parker Emerson, Brand Manager at Berkey Filters
Streamline customer support with real-time conversations via Klaviyo SMS, and sync data from Gorgias to further target your customers in Klaviyo.
Klaviyo is a customer data and marketing automation platform that makes it easy use transactional and behavioral data to power highly-targeted customer and prospect communications.Get started with Gorgias
Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions—so you can talk to every customer like you know them, and grow your business on your own terms.
With this integration, you can service your customers from Gorgias and sync communications with Klaviyo SMS Conversations, without having to toggle between applications, as well as include Gorgias events in your Klaviyo Campaigns and Analytics dashboards.
Save time & work more efficiently
Provide customer support via Klaviyo SMS conversations & minimize back-and-forth between systems.
Respond to support messages more quickly
Inbound messages in Klaviyo automatically lead to ticket creations in Gorgias, allowing support agents to provide a solution directly.
Increase customer satisfaction
Fast and helpful support will leave your customers raving about your brand
Target campaigns based on customer support interactions, including: