Trustpilot Reviews

Respond to Trustpilot service and product reviews in real time from your Gorgias helpdesk.

Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company, and any company can invite and respond to reviews.

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Connect your Trustpilot Reviews account

More information soon. In the meantime, visit the following documentation page:

https://docs.gorgias.com/reward-and-loyalty/trustpilot

Trustpilot Reviews

Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company, and any company can invite and respond to reviews.

trusted partner

preferred partner

Description

With the Trustpilot and Gorgias, you can streamline review responses with machine learning and AI. Trustpilot review data is displayed in the Gorgias customer-side bar, ready to be leveraged by agents to reward happy customers and help recover customers at risk of churn.

You can respond to Trustpilot service and product reviews in real time from your Gorgias helpdesk. All your reviews will come in as tickets, and your responses will be sent directly to Trustpilot.

“Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty. ”

Dave Szymaszek, Head of Customer Experience @ Marine Layer

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We’ve stopped hunting and matching Facebook users to customer accounts on Shopify. The information we need is surfaced so we can respond better and faster.

Guita Gopalan, Chief Revenue Officer @ Ellana

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“I like the pricing structure: in a startup, everybody should be an agent. Zendesk charges per agent. Gorgias' pricing is smarter.”

Danny Taing, Founder & CEO @ Bokksu

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“With all the Gorgias integrations, my team doesn't need to jump between tools. This has helped us dramatically improve customer satisfaction.”

Amanda, Director of Operations @ Darn Good Yarn

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